Allegiant Air currently flies within the U.S., Canada, and Mexico. Based at Las Vegas, Nevada, Allegiant frequently adds new routes with incredibly cheap rates (think the $39 ticket). However, the drawback is that you must pay for everything from the water you drink during the flight to huge carry-on bag. If you’re considering whether you should hop onto one of the Allegiant Air flight, you must first know the risks involved. We’ve gathered the most up-to-date information on Allegiant Air and browsed Allegiant Air reviews to see what other passengers have comments to share about their experience with the company. This is everything you should be aware of before taking off.
Tickets purchased using Allegiant Air is extremely straightforward. If you purchase tickets without paying for any additional services, you will not receive a seat Instead Allegiant Air will assign a seat to you. Another option is to buy an exact seat prior to when you take off. This is more expensive however, you can select the seat you’d like to be seated and make sure you can sit together with your travel companions. You can also purchase seats that have extra legroom on certain aircrafts. The class of fares is called Allegiant Extra, and the seat provides an additional 6-inches of legroom.
There is also the option of purchasing additional flight options (which could help with seats choice) through Allegiant packages. All Allegiant bundles (offered in Allegiant Basic, Allegiant Bonus Allegiant Total and Allegiant Total) help make booking easier, while also saving you both time and cash. Allegiant Airlines Basic is the standard package that comes with an unassigned seat as well as a personal item. Allegiant Bonus offers seating options as well as a personal item as well as a carry-on bag. This Total comes with one personal item that includes a carry-on bag and a bag that can be checked, priority boarding and the ability to use Trip Flex (which lets you alter or cancel your flight).
Policy on Flight Changes and Cancellations
To help ease the stress of traveling in COVID-19, Allegiant has temporarily reduced the fee for cancellations or changes to $25. This fee is applicable to every portion of your trip. The fee of $25 will be due each time you alter or cancel your trip, and you’ll be accountable to pay the difference in the price.
Allegiant is certain that the reduction is only temporary, due to COVID-19 and the cost for cancellation or change can be increased to $75, with no cancellations or changes allowed within 7 days of departure. It is also possible to purchase Trip Flex for your ticket and allow the possibility of changing or cancelling your flight at no cost until one hour prior to your departure time.
Baggage Policy and fees
Any passenger who is purchasing their normal ticket is permitted to carry one personal item for free. Allegiant recommends carrying a briefcase, purse or a small backpack. It should be able to fit under the seat directly in front of you. It should be no bigger than 7″ 15″ 16″. It’s unlikely that you’ll be able to carry an extra suitcase or weekender bag to use as a personal item. In reality, all passengers can purchase a carry-on bag to be stored in overhead bins. The dimensions of the bag are slightly more than the size of your personal bag (9″ 14″ x 22″)” 22″). There is also the option of purchasing checked bags with as many as four bags per person. The bags must not weigh greater than 40 pounds and the length of 80 inches.
Additionally, there are additional charges when your checked bag is more that 80 inches or 40 pounds.
Allegiant Air has four pre-boarding zones which are followed by six general areas for boarding. The way that pre-boarding is displayed:
Pre-boarding: Passengers who require more time or assistance
Priority Boarding: Passengers that bought Priority Access in advance or possess an Allegiant World Mastercard
Family boarding: Specifically designed for passengers with small children, and other accessories such as strollers and car seats
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Seats and Legroom
The seats that are standard on Allegiant have just 30 in pitch, which limits legroom for passengers. However, their more spacious seats offer the additional 6 inches of legroom, and 34 inches of space between seats. To get the extra seats with legroom, select one of the Allegiant Extra seat when booking your flight. Scott at Sanspotter states that the width of Allegiant Airlines seats is around 17 inches. He states that “legroom increases by 34 inches in the “Legroom +” row that is towards at the back of the plane,” and concludes, “the main point is, If you’re looking for an extra comfortable seat take a flight with Delta, American, or United instead.”
Amenities and Entertainment
Food and Beverage Service
Food and drinks can be purchased during Allegiant Air flights. Drinks and water are $3. Hard Seltzers and beers are priced at $8. You can purchase La Colombe and Dunkin Donuts Iced coffees for $4 or $5 each. Alongside beverages and snacks which are available on a la carte basis and in bundles, such as bags of Tostitos chips as well as a container of salsa, or the Cazadores margarita for just $14.
Within Allegiant reviews, the customer service aspect is a matter of discussion. “I tried to reach customer service for several weeks now to find information regarding a return flight. It’s been impossible,” says Martin B. on TripAdvisor. “Allegiant’s online chat and phone line are always full. They’ve failed to respond to numerous emails. I decided to make the return trip using a different airline. I doubt I’ll ever use Allegiant again in the near future.”
Wi-Fi isn’t currently accessible for this flights.
There’s no entertainment on board on Allegiant. There are no magazines or movies in flight television, music, or magazines onboard.